FAQ

What is the charge for?

We request a payment of £1 for fitting your picture in the frame of your choice. The process is manual and assures a good fit that looks very authentic. The quality of the final profile pic that our editors will create for you will depend greatly on the picture that you provide us with in the first place. So please make sure you select a good one to avoid disappointment.

How do I register?

To register with Maskarena you need your details and a valid email address. You will be invited to create your own account by filling in our registration form. It is that easy!

How do I place an order?

To place an order you will need to select an avatar of your choice and have a good quality picture of your at hand. For more information about how to choose a good picture of yourself please go to Upload Picture page. Once all is selected and uploaded you will be invited to finalise the transaction through Google checkout that is used for payment.

How do I pay for my order?

We would like to make the transaction as safe and easy as possible for our users. We offer the Google checkout platform to facilitate the payment process. If you are new to Google checkout simply follow the on-screen instructions to be guided through the check out process and complete the transaction.

If you have a question and did not find an answer here please fill in the Contact us form and we will get back to you as soon as possible.